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Leggi tutto su Customer pain point

Customer pain points

Customer pain point: come identificarli ed affrontarli

Cosa sono i customer pain point? Nell’ambito del customer service, i pain point costituiscono le problematiche che il cliente incontra

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Call2Net offre ai propri clienti soluzioni avanzate di Customer Experience e Digital Outsourcing. Dal 2007 ad oggi Call2Net ha rivoluzionato il modello tradizionale di contact center, adottando processi phygital per garantire sempre ai propri clienti un’eccellente customer experience.

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Call2Net S.P.A.
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Viale Edoardo Jenner, 55
20159 Milano
P.IVA e C.F. 03751840277
Cap. Soc. 354.100€ i.v.

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