Insurance and financial services
With our insurance and financial services we help insurance companies and banking institutions to successfully face the future.
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With our insurance and financial services we help insurance companies and banking institutions to successfully face the future.
With our insurance and financial services we help insurance companies and banking institutions to successfully face the future.
The offer specifically for the insurance sector is structured in three main areas, designed to make the interaction and assistance to customers and prospects complete and special.
ONE OS is one of the few players in the market specialising in remote policy placement services, carried out through direct marketing activities.
The main insurance policies placed:
We take care of your customers with our service model that guarantees speed, efficiency and quality.
We support customers in pre-sales, during and post-sales, using state-of-the-art tools and offering multi-channel services (Inbound, Outbound, Mail, Web - including dedicated E-commerce services).
Service to sales:
At ONE we go beyond basic contact centre services, offering customers the specific technical skills of our staff, such as document interpretation.
Our operators are able to interpret the requests received, triggering administrative actions to manage the claim.
The main services:
The specific service offering for the financial/banking sector includes a diverse range of services in multi-channel mode (Inbound, Outbound, Mail and Web):
La nostra Our experience in insurance and finance is proven in the field, but also in training: è comprovata nel campo, ma anche nella formazione:
These two certificates allow us to stay up-to-date in the insurance and financial fields, and are synonymous with competence, reliability and compliance with regulations.
Aggiornamenti sulla Digital Transformation, sulla CX, sulla Customer Interaction e molto altro.
