I clienti vogliono comunicare con te. Noi ti aiutiamo ad ascoltarli

I clienti vogliono comunicare con te, noi ti aiutiamo ad ascoltarli

Miglioriamo i processi di interazione con il cliente in qualsiasi stage del Customer Journey, per offrire una Customer Experience di alto livello in modalità Omnichannel.

GUARDA IL VIDEO

Portiamo nella tua azienda
la Customer Experience del futuro

Per ottimizzare l'esperienza dei tuoi clienti prova Centriko, la piattaforma per la Digital Transformation che rivoluziona la tua Customer Interaction

SCOPRI CENTRIKO

I clienti vogliono comunicare con te, noi ti aiutiamo ad ascoltarli

Miglioriamo i processi di interazione con il cliente in qualsiasi stage del Customer Journey, per offrire una Customer Experience di alto livello in modalità Omnichannel.

GUARDA IL VIDEO

Portiamo oggi nella tua azienda la Customer Experience del futuro

Per ottimizzare l'esperienza dei tuoi clienti prova Centriko, la piattaforma per la Digital Transformation che rivoluziona la tua Customer Interaction

SCOPRI CENTRIKO

Molto di più di un semplice Contact Center

In Call2Net abbiamo rivoluzionato il concetto di Contact Center in Outsourcing, offrendo servizi avanzati di Call Center, sia Inbound che Outbound, integrati perfettamente nelle attività delle aziende clienti. Per raggiungere questo obiettivo, ci affidiamo a 3 servizi principali.

Consulting >

Consulting

Ti supportiamo nell’individuare le strategie migliori e gli strumenti più adatti per aumentare il tuo vantaggio competitivo grazie alla nostra esperienza.

Scopri di più

Customer Service >

Customer Service

Mettiamo a disposizione le nostre soluzioni e servizi di outsourcing per far vivere ai tuoi clienti una Customer Experience unica, che pensa al presente guardando al domani.

Scopri di più

Digital Transformation & Solutions >

Digital Transformation & Solutions

Ti supportiamo con l’aiuto di una divisione specializzata nel Digital e nella revisione dei processi, incrementando il vantaggio competitivo.

Scopri di più

La tecnologia è il nostro motore,
le interazioni umane la nostra forza

GUARDA IL VIDEO

SCOPRI I NOSTRI SERVIZI

Alcuni servizi del nostro Customer Service, per una Customer Experience di alto livello

I nostri servizi di Customer Service spaziano dal Customer Care sino al Back Office, passando per lo sviluppo e la gestione commerciale, supportati dalle migliori tecnologie sul mercato, per ottimizzare i tempi ed abbattere i costi.

Customer Care

Social & Chat
Engagement

Help Desk

Sviluppo
commerciale

Assistenza H24

Churn
Management

Data Entry

Phone
Collection

Data Quality

Assistenza
E-commerce

Data Quality

Assistenza
E-commerce

Per avere maggiori informazioni contattaci e vedremo insieme
quali servizi fanno al caso tuo

SCOPRI DI PIÙ

Customer Experience, innovazione, Customer Care, Digital Transformation e tanto altro.

Ecco i nostri ultimi approfondimenti >

I 4 top trend dei contact center per migliorare le prestazioni e la customer experience

LEGGI L'ARTICOLO »

Empathy map: cos’è e come aiuta a comprendere i clienti

LEGGI L'ARTICOLO »

#Call2People: intervista a Giulia

LEGGI L'ARTICOLO »

Customer experience in Europa: la bellezza (e le sfide) delle differenze culturali

LEGGI L'ARTICOLO »

Call2Net è la realtà consulenziale specializzata in soluzioni innovative per la customer interaction. Dal 2007 ad oggi Call2Net ha rivoluzionato il modello tradizionale di contact center, adottando processi phygital per garantire sempre ai propri clienti un’eccellente customer experience.

Contatti

Call2Net S.P.A.
Sede legale e operativa:
Viale Edoardo Jenner, 55
20159 Milano
P.IVA e C.F. 03751840277
Cap. Soc. 354.100€ i.v.

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