Calls, emails, chats, socials, chatbots, whatever.

Since 2007 we are the right partner for engaging with your customers.

Currently, we are improving it for

For a high level customer experience, we offer a wide choice of services

Our offer starts from Customer Care up to Back Office, passing through development and commercial management, supported by the best technologies on the market, to optimize times and reduce costs.

Customer Care

Help Desk

H24 assistance

Data Entry

Data Quality

Social & Chat





Contact us to find out what we can do for your company's CX

Fill out the form, one of our managers will contact you as soon as possible.

Instead, If you want to join us, click here.

The digital transformation of customer service

The spread of digital channels for customer service, from e-mail to chat, through social media and IVR, can provide companies with significant advantages.

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However, the complexity of managing multiple digital channels, the increased needs of consumers and the sheer volume of interactions, can pose a major challenge for most companies.

At 4Ward Experience, we understand these challenges and we enable companies to offer multiple service solutions to their consumers through the latest technologies.

15 years of experience, constant innovation and a careful look to the future: we have everything you need to face the challenges of the CX.

4Ward Experience is the new company of the Italian Call2Net group, which since 2006 has been accompanying companies in the process of optimizing interactions with consumers.

New on Romanian territory, but with an important background that includes technology, expertise and in-depth knowledge of the CX.

For this we have been chosen by companies such as Chubb, Agos, Cardiff and many others.

Do you want to joint the team 4Ward Experience team?

Send your application using the form: fill in the fields and attach your CV (pdf format, max 20MB) and a cover letter.

A manager will contact you if your resume is in line with our research.

4Ward Experience S.r.l. is part of Call2Net Spa group

Sede: Iasi – Piața Unirii bloc 5 – CUI 45371416 (PIVA rumena)

Camera di Commercio di IASI numero J22/4313/2021

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